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CEC Enertech

Air Conditioning & Ventilation
Address 2705 Bates road, suite 200
Côte-des-Neiges North
Côte-des-Neiges / Notre-Dame-de-Grâce
H3S 1B4
Phone 514-340-1985
Fax 514-340-9701
Email info@cec-enertech.com
Web
Keywords 24hAir ConditioningCommercialHeatingResidentialVentilation
Summary Energy conservation. Electric, oil and gas operated systems.
Fact Sheet
Category Construction & Trades
Service Air Conditioning & Ventilation
# of Ratings: 21
# of Comments: 20
Overall 1.5 out of 51.5 out of 51.5 out of 51.5 out of 51.5 out of 5
Quality of Service 1.5 out of 51.5 out of 51.5 out of 51.5 out of 51.5 out of 5
Professionalism 1.5 out of 51.5 out of 51.5 out of 51.5 out of 51.5 out of 5
Price 1.5 out of 51.5 out of 51.5 out of 51.5 out of 51.5 out of 5
Punctuality 1.5 out of 51.5 out of 51.5 out of 51.5 out of 51.5 out of 5
Experiences
Negative 16 Neutral 2 Positive 3
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User Comments  (20) 
by: Written: Jul 25, 2014
3.5 out of 53.5 out of 53.5 out of 53.5 out of 53.5 out of 5
Neutral
"did a good job at my house i'm happy with the unit .Whenever I called to place a service call i always got called back and they always sent a technician within 2 days .This company is not the best in Mtl but Ive had really bad experiences with Sears and S and S"
 Useful
 Not Useful
by: Written: Jul 09, 2014
4 out of 54 out of 54 out of 54 out of 54 out of 5
Positive
"I've had my heat pump installed by enertech for almost 4 years so far so good I didn't have any problem with the unit and the installers did a very good and clean job.The others that commented bad reviews had the right to share their experience but I felt like my experience with them was totally not like theirs and I kinda feel bad that they are getting so many bad reviews when I referred 2 of my friends and they both have been happy with the installation."
 Useful
 Not Useful
by: Written: Apr 07, 2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Extrremely rude on the phone and missed their appointments. I can not believe that they can stay in business with this attitude. "
 Useful
 Not Useful
by: Written: Mar 01, 2014
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Bunch of crooks! And the owner is a complete JERK. Don't deal with them. I never usually write bad things but I figured I could spare a few people with having to go through what we did. This company brought us to the cleaners. We spent about 650$ on service calls and labour to temporarily fix our thermopompe when in the end it was all covered under warranty. We only found out by dealing with N&R Sol (GREAT company) who finally resolved our issue at no cost. The parts, labour & service call were all covered under warranty. We will be reporting Enertech to the Better Business Bureau. "
 Useful
 Not Useful
by: Written: Jan 03, 2014
2 out of 52 out of 52 out of 52 out of 52 out of 5
Negative
100% useful
"As in most negative reviews, my experience was nearly identical. As a business owner, I was appalled by the owner's total lack of class. I had a ten minute screaming match with him about my final payment. The oil tank had not been drained completely, and wasn't even removed (as per our contract), but Robert (owner) threatened me with a lien on my house for non payment. I told him a certified cheque had been issued, and would not drop it off until the work was completed. Needless to say, he made sure the work was completed (eventually), and the cheque was dropped off at his dump of an office. Ten year warranty on my heater, but as soon as I needed a service call, it was 150 dollars to ring the bell.

Do not use this company !!!!!
"
 Useful
 Not Useful
by: Written: Dec 12, 2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"I still feel traumatized by all of their verbal abuse when all I wanted were a few simple, common questions answered. I had a heating system installed. It was bi-energy with the Hydro Quebec meter upgrade. They made a lot of mistakes and I had to chase after them to finish the job. Eventually I just went to a different company because of the abuse and because they wanted more and more money just to come inspect all of their mistakes. Such a terrible company as far as I'm concerned. Also, their contract is a joke (the way it's written up) and they don't honour it anyways. When I had to make an adjustment to it, they threatened to just keep my money and have me go to court to get it back. ARG! SO FRUSTRATING. There is nothing here but aggravation and stress. I don't know how they stay in business. Just more people conned by their Gazette ad I guess, just like I was."
 Useful
 Not Useful
by: Written: Oct 14, 2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"I'm an actual client not a fake reviewer like the total BS review above this one. Anyone who has really hired this company can tell you how bad it is to work with them. Once they got my money, they would scream and yell and make it very hard to speak to them. I was lied to about most of the project. If you need a heating system, do not trust these guys. Aside from the mental abuse from all the yelling, the prices were way too high, which sadly I figured out too late. There are lots of other companies in Montreal that will treat you with respect. You don't need to be bullied by these people. Why would anyone do that to themselves?"
 Useful
 Not Useful
by: Written: Sep 16, 2013
5 out of 55 out of 55 out of 55 out of 55 out of 5
Positive
7% useful
"We would like to thank you for what was a flawless installation of our new furnace and heat pump.
Everyone involved was extremely nice, caring and professional, something we don't see often enough these days.
We have no issues referring you to anyone who might need your products and services.
"
 Useful
 Not Useful
by: Written: Aug 18, 2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Like so many others, I've had a horrible experience with this company. I don't know why the Gazette continues to let them advertise. I feel bad for anyone who hires them and has to go through the stressful nightmare that I went through. CEC Enertech Montreal is one of the worst companies I have ever dealt with. If you want a heating, cooling, or bi-energy system, go somewhere else. Also, the only positive review was written by the owner "Roberto" most likely since he didn't have to sign up to write the review and "Robert" is the company owner's name. "
 Useful
 Not Useful
by: Written: May 01, 2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"BEWARE DO NOT BUY ANYTHING FROM THIS COMPANY. After few month of installation, I contacted them and the owner (robert) called me back and was speaking in a condescending voice and was very rude on the phone when I asked to send somebody to check the noise that the machine is making. He wanted to charge me $150 for a service call and if I don't like it, to go somewhere else!!! I Will not recommend to any one dealing with this company. The rudest person and worst company I have ever dealt with. MONTREAL GAZETTE should not decline his ADs because that's straight robbery. Contact me if you want more information: ggnsys@gmail.com"
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 Not Useful
by: Written: Jan 07, 2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Richard is the salesman. Robert is the owner. Robert is the rudest person I have ever dealt with in a business. All he does is yell and scream and act condescending towards you. Well, I did some checking and discovered that I was also lied to about how long the company has been in business. They will say something like 15 years but in fact they have only been in business for around 5 years. I think it's the Gazette ad that fools so many people. I lost THOUSANDS of dollars because of this company. I strongly suggest you go elsewhere. Very stressful on my mind and my wallet. Just bad all around."
 Useful
 Not Useful
by: Written: Jan 04, 2013
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Not only was Richard, the company owner, incredibly rude to me and my wife each time we called, this company has now cost us THOUSANDS of dollars. Yes, THOUSANDS. They refused to fix the problems with my heating system that they installed improperly and now I've been forced to fill up with oil instead of using electricity. I got the bi-energy system so I could SAVE money, not piss it away on high oil charges. STAY AWAY FROM THIS COMPANY. THEY ARE TERRIBLE AT EVERYTHING THEY DO (except lie to you - they're great at that)."
 Useful
 Not Useful
by: Written: Oct 31, 2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"From the beginning Installation problems that were never fixed .
Very rude on the phone when asking for service.
Will not recommend to any one dealing with this company.
"
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 Not Useful
by: Written: Oct 09, 2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Not only was I treated like crap by the people at this company (such as verbally, viciously abusing me for asking some basic questions), I tried to turn on their bi-energy machine to get the heating, it is October after all, and it didn't work. It cost me a fortune with another company to fix it. It turns out, some of what they installed were not the real parts. Unreal. All bad, all the time, with this company. Hiring them was the single biggest mistake I've made since buying my house."
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 Not Useful
by: Written: Jul 06, 2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"I have never written anything negatively about any company before but would not want anyone else to share this awful experience. It is not the installation that is the problem with this company, it is the service people themselves. Reading these and many other comments only makes me wish I did my homework beforehand. They are extremely rude, unhelpful and can not be counted on when needed. I feel tricked and scammed and would never recommend this company to anyone aver again. Shame on them. How they are in business is beyond me."
 Useful
 Not Useful
by: Written: Jun 11, 2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"The sales representative for this company is so slick that he has all of his untrue and exaggerated statements prepared in advance. For example, they don't sell the brand name "Carrier" which is probably the most famous one out there so if you have a Carrier central air conditioning unit in your house and you want to replace it, the first thing he is going to tell you is how "they don't make them like they used to" which is to get you to think about how your system is crap and imply that whatever brand they sell you is much better (which it isn't). He will repeat that over and over. Very disappointed in the whole experience. Lots of problems with the head office and their sub-contractors. If you're smart, you will take your business elsewhere."
 Useful
 Not Useful
by: Written: May 08, 2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"If you have to deal with Richard or Robert at this company, don't trust a word they say. Richard will tell you everything you want to hear just to get your money. He is very old school and in his own quiet way, lies and misleads you constantly. He'll tell you that a unit costs $3,000 but it's on sale for $2,000 when everyone else in Montreal sells it for $1,000 as the regular price. Robert is the opposite in the way he comes across. He is loud, rude, and acts like a tyrant towards clients, including me. Robert lies just as much as Richard. This company's method of operations is to get you to give a deposit and then have you chase after them to get the work done. Just bad in every way. Once they have your
money, it's bye-bye! I would stay away. My experience with them was extremely stressful and I couldn't stand their psychological abuse from Robert.
"
 Useful
 Not Useful
by: Written: Apr 05, 2012
1 out of 51 out of 51 out of 51 out of 51 out of 5
Negative
100% useful
"Warning: The sales guy will lie to you bigtime. He'll tell you how he has a special on "last year's model." This is a classic trick to fool you into paying high prices. He'll quote you a very high price for "this year's model" which makes last year's model sound like a bargain. I shopped around and his quote for "last year's model" was double or more compared to his competitors and was actually on the market since 5 years ago. Five years doesn't make it last year's model. He preys on your assumption that new models come out yearly like a car but that's not true for heat pumps and central air conditioners. He told me that they have a large sales team but thankfully I was dealing with him and he was the only one authorized to give discounts. All lies. It was one lie after another with this company. I would never trust anything they say. When I said I was going elsewhere, he immediately offered a discount to con me into buying at their high price. I would never deal with this company."
 Useful
 Not Useful
by: Written: Nov 20, 2011
1 out of 51 out of 51 out of 51 out of 51 out of 5
Neutral
100% useful
"A guy shows up at my place and after talking for a few minutes I realize they sent a subcontractor who didn't even know what an RBQ number was. I asked him if he was a subcontractor and he said he was and not to worry about licensing. I said I was concerned and he basically deflected the conversation to something else. Are you serious? I ask for a license number to check to see if I should let you install my 6 thousand dollar machine and you blow me off? I had so many problems with this company. This company is bad news as far as I'm concerned. I was lied to and deceived over and over. Don't believe the Gazette ad or the flyer you may get in the mail. As soon as they got my money, it was all just a very bad experience ."
 Useful
 Not Useful
by: Written: Mar 31, 2009
4.5 out of 54.5 out of 54.5 out of 54.5 out of 54.5 out of 5
Positive
8% useful
"very good service,the technicien is very professional he fix my heat pump right away!"
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